Consumer Rights

 

In the Bahamas your rights as a consumer are safeguarded by legislation. You have the right to receive expected value for services and purchases rendered. We have organized easy access to channels of communication which enable you to freely voice your discrepancies and to have your grievances heard and dealt with in a just and timely manner. The CPC fully adopts the United Nation’s Consumer Bill of Rights as outlined below:

  1. Right to Safety – safeguarding against goods that are hazardous to life and property.
  2. Right to Information – consumers have the right to be informed regarding the price, quality, quantity, etc., of the products they buy.
  3. Right to Choice – consumers should be provided with a wide variety of goods to choose from.
  4. Right to be Heard – the right of consumers to have their complaints heard.
  5. Right to Satisfaction of Basic Needs – this right demands that people have access to basic, essential goods and services: adequate food, clothing, shelter, health care, education, public utilities, water, and sanitation.
  6. Right to Redress – consumers have the right to seek redress regarding their complaints.
  7. Right to Consumer Education – the right of consumers to be educated about their rights.
  8. Right to a Healthy Environment – this is the right to live and work in an environment that is non-threatening to the well-being of present and future generations.
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